Frequently asked questions - OtwartyWarsztat

Freestanding christmas wooden home Set of two wooden apples Autumn apple garland Autumn premium set Small autumn stall Christmas family plaque Christmas set small Christmas premium set Wooden lights garland Wooden disc “Santa baby”Wooden disc “My first Christmas” / “Our first Christmas”Wooden clock Wooden plaque – Merry Christmas Number one with dried flowers – Christmas version Gingerbread man Gingerbread hand lollipop Wooden angel Small christmas stall Christmas stand with hand-painted panels Christmas Santa Claus Wooden christmas rocking horse Merry Christmas plaque with dried Christmas flowers Bench with backrest Newborn bed Diagonal bench, large Wooden chalkboard writing board School set 2024 Triangles colorful garland Double-sided plaque “Back to school / Brave student”Pencil-shaped plaque “Hello School”Mini garland ABC “Hello Spring” plaque in boho style School flag Abacus big Spring stand Standing ONE Retro cot Set of school attributes to handle “Witaj wiosno!” plaque in boho style Wooden flower ONE inscription with dried plants in BOHO style Wooden number 1 (version II)Market stall Hand-painted wooden gingerbread Year-old set (single + chair + toy)Wooden camera Wooden car (model of your choice)Wooden Scrabble CAKE BOY Święta LOADING… plaque Święta LOADING… plaque Wooden sled Wooden gingerbread garland Merry Christmas plaque Christmas candy set LARGE Christmas Bike Red Wooden pickup truck Wooden car – hunchback Wooden tractor car Christmas tree stand with lantern PL Wooden car – toddler Christmas stand with lantern DE Christmas stand with lantern ENG Set of wooden gifts Set of wooden gifts Wooden Christmas stick LARGE Large ruler Hand crayons – set of 3 “Nasza rodzinka” plaque with decoration 1 ROK garland with hooks – burnt letters “Mam rok” plaque with dried plants in white Number one (one) glued with flowers LIGHT colours ROK inscription with dried plants – bright colours Boho single with dried plants LIGHT colours Boho single with dried plants BOHO colour scheme “Mam dwa lata” plaque with decoration White cubes ONE 10×10 Double-sided calendar card “Dzień Mamy/Dzień Taty” with painted decoration ROK II inscription Wooden tower Two-sided plaque Kocham Mamusię/Kocham Tatusia ROK inscription with dried BOHO plants „Mam rok” plaque with dried BOHO plants Bench for a year-old Window with shutters “Mam rok” plaque with decoration Wooden number 5 Wooden number 4 Wooden number 3 Wooden number 2 Wooden number 1 Double-sided cubes YEAR/TWO 1 ROK old garland with tassels Diagonal bench mini Hurdle II Eggs in an extruder Easter inks Green Christmas bike White ROK 10×10 cubes Natural garland with BOHO style clutches Ladder truck Bench with backrest Circle and cross ROK cubes 10×10 natural colour Chalkboard BOHO calendar card with dried plants Mother’s Day single-sided Wooden cake topper Girland “roczek”ABC standing Blackboard Set of paints + extruded eggs Hurdle I WHITE Set of digits 1-5 Queue Abacus Lounger Large Small Lounger Fishing rod with fish Ukulele/guitar Wooden seat Maxi Plane Mini aeroplane Stool Retro chair Alma chair Ladder Bike ONE inscription with dried plants LIGHT colours Number 1 (one) with flowers BOHO style Number Two Two flower-embossed BRIGHT colours Three-digit Three-figure flower decoration in bright colours Set of numbers 1-3 glued with flowers LIGHT colours ‘I am one’ plaque with dried plants in BOHO style Plaque “I am one” with dried plants LIGHT colours Disc set “It’s a girl” and “It’s a boy”Wooden disc “Witaj na świecie”Wooden disc “Hello world”ONE garland with strings Set of plaque “I am one” + one sticking out with dryer LIGHT colours Set of plaque “I am one” + one sticking out with dryer LIGHT colours Set of “I am one” plaque + single stickered with drought in BOHO style Set of three wooden flowers Wheelbarrow Plank set 200×240 Two-sided plaque “Kocham Cię Mamo/Kocham Cię Tato” with painted decoration BOHO “Dzień Mamy” plaque with dried plants Burnt-out ONE garland with grapples Natural cubes ONE 10×10 Wooden double-sided disc “Mam rok/Mam dwa lata”Wooden double-sided disc “I am one/I am two”BOHO wooden disc “Our family”BOHO wooden disc “Mam roczek”Double-sided “Mam już roczek/Moje urodzinki” plaque with decoration Yearling staircaseTwo-sided “Happy Birthday/One is fun” plaque with decoration Yearling steps Plaque “Ich bin schon eins” with dried plants in white “I komunia święta” plaque in BOHO style Wooden disc “Witaj na świecie” in BOHO style Set of “Witaj synku/Witaj córeczko” discs with painted decoration Wooden disc “Witaj córeczko” with decoration Wooden disc “Witaj synku” with decoration Wooden disc “Oh baby” BOHO Abacus with coloured beads abc natural with stand abc coloured with stand School bench Natural paint palette White paint palette Small chalkboard Set of double-sided clouds Girland 1st class/abcdef School kit 2023 PREMIUM school kit Girland with coloured pencils ABC natural cubes Girland 1st Class/abcdef School stand with attributes LARGE HOCKER Children’s session wall NATURAL/White NATURAL/BOHO children’s session wall Wooden disc “Hallo Welt” with decoration Wooden disc “Kleines Wunder” with decoration Wooden disc “Endlich bist du da” with decoration Set of discs for newborn sessions DE Wooden disc “Hallo welt” with dried BOHO plants Wooden horse Set of wooden gifts Merry Christmas plaque Tabliczka Frohe Weihnachten Frame “Merry Christmas”Frame “Frohe Weihnachten”Small wooden sled NATURAL FENCE Year-old set Number 1 and “I’m one year old” plaque BOHO plaque “We love you very much”Set of 3 boho plaques for Grandparents’ Day OWALE Small stall Set of 2 colourful houses Low hurdle Spring flower box Medium Hocker Small Hocker Set of Hockers Boho “Spring is in the air” style plaque Wooden disc “I am one” in BOHO style Number one (one) glued with flowers with the addition of PINK BOHO plaque “We have each other, we have everything”Small window with shutters / window with decoration Colorful wooden house Herz zum Muttertag im BOHO-Stil BOHO plaque “Together we can do anything”

Frequently asked questions (Q&A)

1. Can I place an individual order?

Of course 🙂 To do this, please contact us via our Facebook fanpage or email address tuotwartywarsztat@gmail.com. We will then make an individual quote.

2. What if I like the product, but I would change something about it?

To do this, please contact us via our Facebook fanpage or email address tuotwartywarsztat@gmail.com. If the changes are not too big the price should not change.

3. Does the lead time always take 14 days?

Delivery time depends on the selected products. If the product page shows its stock status expressed in pieces – it can be shipped even the next day!
If there are products in the shopping cart with the availability status “On order”, then the lead time is up to 14 working days, depending on the number of products in the order. For example, if you order such 2 products, the lead time will be shorter than if you buy 4.

4. What if I care about time and need a given product “Right now”?

There is a possibility of accelerated order processing. The order price increases by 30%, and we will try to ship the product up to 2 business days. For such an expedited order, please contact us via our Facebook or by phone.

5. I want to make a return/exchange how do I do it?

To do so, please contact us via our Facebook fanpage or email address tuotwartywarsztat@gmail.com
After receiving your request, we will contact you to determine the further procedure (exchange/return/repair)
Please send the faulty goods to the address Otwarty Warsztat Krystian Rachwał 2 Floriańska Street 34-108 Frydrychowice.
After receiving the parcel we will consider the complaint

Details about complaints and returns can be found here